Important Information Regarding COVID-19

Out of an abundance of caution, safety, and genuine concern for the wellbeing of the public we serve and our professional staff, Charlotte Oral Surgery has temporarily delayed patient encounters so that we can undertake preventive measures to our environment in order to minimize the potential of exposure to and transmission of the SARS-2/ COVID-19 virus in our facility.

We are investing in additional safety modifications to our facility- all for your safety.

We are sorry for the inconvenience and delay, however, as you likely are aware, Oral and Maxillofacial Surgeons represent one of the highest risk groups for exposure to and transmission of this potentially lethal disease, and we take our responsibility to you very seriously.

We anticipate that changes to our physical plant will take a short time to complete, and will notify the public and our referring doctors once we near completion- which we expect will be in late May.

 

The following COVID-19 specific administrative, environmental, and clinical safety features are being implemented by Charlotte Oral Surgery:

 

  • We have engaged a third-party independent architectural firm (with expertise in airflow and HVAC management) to evaluate and assist in assessing airborne risks within our environment and physical plant (including existing HVAC system).
  • We have, in coordination with the above, hired an independent air-remediation construction firm to implement the recommendations of the architectural firm.
  • All patients will be prescreened at time of making their appointment.
  • A repeat screening will take place when the patients present to the clinic for evaluation, treatment, or follow-up.
  • Employees will undergo pre-daily screening evaluation for temperature and absence of symptoms.
  • Once made available, PCR testing of each patient prior to entering the facility will take place.
  • All patients (and staff) will be asked to present to the office with a face mask in place. If they don’t have a mask, a mask will be provided prior to entering our facility.
  • If possible, consultations (and all possible follow-up visits) to be held via telemedicine/ teledentistry visits.
  • Staff will wear a mask at all times and maintain social distancing to the maximum extent possible.
  • Ionized air (via installation of plasma ionizing units) within ALL HVAC ductwork (this ionized air will attack any virus particle that is breathed in and out- both during normal respiration, as well as during any and all aerosolized procedures)- ACTIVE IN ALL AREAS OF THE CLINIC (we feel this is considered superior to UV-C, in that ALL air is treated).
  • Free standing UHEPA filtration devices will be operating in various locations throughout the clinic.
  • All operatories and patient treatment areas will have Negative Pressure (Air Isolation Room) capability. These rooms will be the primary designated rooms for patient use and interaction until the pandemic has subsided.
  • UHEPA- equipped vacuum suction will be used to aspirate aerosols at the time of the procedure.
  • The air exhausts within the operatories will undergo HEPA filtration- so clean air is provided to each room.
  • The air intakes in the operatories will also be filtered (these rooms will be convertible to positive pressure rooms once the pandemic subsides). Hence, any recirculated air will also be clean.
  • PAPR devices will be used by clinic personnel for any aerosol-generating procedure. N95 masks (or their equivalent) and face shields will be used as needed as alternatives.
  • New glass partitions have been installed to eliminate direct person to person face-to-face contact.
  • Hand sanitizers are distributed throughout the clinic for use.

We believe the above measures meet and/or exceed those recommended by OSHA, AAOMS, the ADA, the CDC, and all national organizations.

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As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.

Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.

We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: